Agile Learning & Development

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Agile Articles

4 Key Questions to Ask Yourself When You are Dealing with Change
Less than two years after setting up Agile, Helen Krag has moved to Kaizen Training. Find out how I made the transition, and learn about the questions you need to be asking yourself when faced with change ...
Delegate Effectively: Important Steps for Better Results (Joanna’s Story)
Most of us know intellectually what we should be doing to delegate effectively to others, so why do we still hold on to tasks and responsibilities, and fail to get the best from our team members? What is it that makes it so difficult for us to let go ...?
12 Ideas to Make More of Your Time and Be More Productive Right Now
When we get stuck in a cycle of ‘busy-ness’ it can be helpful to take an objective look at how we spend our time and how productive we really are ...
Christmas Reading Suggestions
If, like me, you’re an inveterate learner and you want to feed your mind as well as your tummy this Christmas, here are some of the books I’m hoping to find in my stocking ...
Deliver Incisive Feedback – What Yoga Can Teach Us
When we want to give really elegant feedback, the more specific we can be, the more helpful it is to the other person ...
Feedback - 9 Essential Steps to Tell Somebody Something You Think They Don’t Want to Hear
A structure to help deliver constructive feedback and initiative 'difficult' conversations ...
Choose Your Attitude To Mentoring, Then Choose Your Mentor
I have a confession to make. I’m a bit of a ‘celebrity interview’ junkie, particularly the sort of interview where people divulge their early influences in life ...
Inspiring Motivation Quotes
A selection of motivational quotes from the worlds of sport, business, TV and film ...
5 Tips to Motivate Employees Through Change
One of the most common questions I am asked in business is 'How do I motivate my team?' Read on for some practical considerations and tips ...
5 Myths of Leadership, Dispelled
Helen Krag considers the definition of leadership, and the ways in which some people hold themselves back from taking a leadership role ...
A Dozen Favourite Leadership Quotes
Check out our favourite leadership quotes ...
Influence Sustainability - July Newsletter
Check out our July newsletter for ideas on how you can personally influence a more sustainable workplace ...
Personal Influence For Sustainable Business
With Harvard Business School MBA graduates pledging to 'create sustainable economic, social and environmental prosperity worldwide', Helen Krag examines what individuals can do to influence a sustainable agenda in their place of work ...
Case Study: Sustainable Business - Taking the Initiative
Fiona Astin of Synergy Housing Group tells of how she has seized the initiative to build a more sustainable agenda in her workplace ...
Non-Verbal Communication - June Newsletter
Check out our June newsletter for some thought-provoking and fun ideas to improve non-verbal communication ...
Communicating Non-Verbally - Are You Paying Attention?
We use far more than words when we communicate, yet often we don’t pay attention to the non-verbal messages we and others are conveying ....
The Power of Influence
We all exert influence, all the time. Tap into your personal power and learn to influence positive change ...

4 Key Questions to Ask Yourself When You are Dealing with Change

As you read this article, consider a change you are facing inside or outside of work.  For example, if your department is re-organising, think about how you would answer these questions for yourself.

I first met Kaizen Training when I attended their ‘Brain Friendly Learning’ course in March last year with Kimberley Hare.  Kim made it easy to get to know her and the team.  We met up several times subsequently; I attended the Facilitator Master Class training; and also presented to team members about my work on influence.  So when I attended the selection day in January, I was already in familiar surroundings.  My key goals for the selection were to be true to myself, and to be totally open about what’s important to me.

What talents and skills do I bring with me, and what new ones might I need to learn?

This was the first question I asked myself, and was an easy one for me to answer.  I knew that my talents as a trainer, coach and facilitator were a good fit for Kaizen, and that my influence offer mirrors some of the work already been done in the team.  I was acutely aware that joining Kaizen meant raising my game even more, and that sits neatly with how much I value continuous learning. 

So consider your own situation.  For example, if you are in a department or company that’s reorganising, you might be wondering how your role will change, and what skills you will need in future to adapt to the ‘new world’.  I suggest you take a moment and write down your thoughts.

When I work with any new organisation, I am always keen to understand their values.  Some of my most uncomfortable moments in business have occurred when the values played out are markedly different to my own.  A key value for me is that of partnership / win-win, and another is inclusivity in a team environment.  I was keen to explore Kaizen’s values.  The values on the Kaizen website are ones I subscribe to wholeheartedly.  However, I noticed a few behaviours amongst some team members that made me feel uncomfortable, and this was an area for me to explore during the selection process.  Interestingly, what I discovered is that members of this team typically do not attach a high importance to feeling ‘comfortable’.  This was an eye-opener for me!

So, another question to ask in times of change is:

How does this change fit with what’s important to me?

If something feels wrong for you about the way you are experiencing your own situation, it is useful to examine your values, and to what extent they are being met.  You might also ask yourself what you believe to be true about your situation, and whether these beliefs are helping or hindering you.  You may have little influence over the situation itself, but gaining an understanding of what’s important to you will enable you to make different choices about how you respond.

Who am I being in relation to this change and how does it affect what I stand for?

My biggest challenge in making the decision to join Kaizen was how I would make the shift from Agile.  I knew that I could only make it work with Kaizen if I took Kaizen on as my own brand.  That meant leaving Agile behind.  I’ve made big shifts in my ‘identity’ at other times in my life – for example, when I moved from Coca-Cola to Lucozade, and when I became a mother.  In this recent case I found myself getting bogged down in the details:

  • How would it affect my clients?
  • What would happen to the Agile website?
  • What about my newsletter?
  • How would I tell my friends especially those who worked hard to help me set up Agile?

Now consider your own situation for a moment.  Who are you being in relation to this change?  Who do you want to be?  What elements of your identity no longer serve you as you make this transition?  And what elements of who you are stand you in good stead to see it through?

I found in making the shift to being a Kaizen person that, when I was truly able to make that change in my heart, all those niggling details became surmountable, the solutions obvious.

How does this change affect my personal contribution to the groups of which I am a part? (these groups might be team / workplace / clients / family / friends / community)

It may sound rather grand to talk about having a purpose in life, yet I do believe we all make a contribution through the work we do and the person we are.  Some of us may be clear about what that purpose is, and others are still figuring it out.  When changes happen to us, especially big ones, it’s important to consider how they affect our contribution. Sometimes, we can feel diminished by change, or confused, or lost.  It may take some time before we can see the good in it.  Ideally, I guess, we want changes in our lives to enhance the contribution we make, perhaps by increasing the scale or intensity of that contribution. 

An unexpected and delightful consequence of joining the Kaizen team is the way I have been able to clarify the contribution I make in my work.  The inspiration and support of my new colleagues has helped with that.  I enjoy helping people I work with recognise the extraordinary power and influence they possess to make a positive difference in their workplace.  And I’ve noticed that I feel most alive when I work with talented women in business to help them fast-track their personal progress, step up to more senior roles and significantly increase the contribution they make in the workplace.  So my focus moving forward is to help talented women access the attitude, confidence, skills and belief to make it happen for them.

For help to steer you and your business through change, us or call +44 (0) 845 224 5657.

© Helen Krag, 2010